Deskripsi Pekerjaan
Are you a strategic thinker with a passion for driving growth in the hyper-competitive food tech landscape? Foodpanda is seeking a highly analytical and results-driven Specialist, Commercial Strategy & Operations to join our team in Kuala Lumpur. In this pivotal role, you will be at the heart of our commercial engine, defining and executing end-to-end strategies to accelerate vendor growth and optimize operational performance.
You will work closely with cross-functional stakeholders to identify market opportunities, refine our commercial processes, and ensure that our vendor partners are set up for long-term success. If you thrive in a fast-paced environment where data-driven decisions translate into immediate impact, we want to hear from you.
Tanggung Jawab
- Develop and execute comprehensive vendor growth strategies to increase platform marketplace penetration.
- Analyze commercial performance data to identify trends, bottlenecks, and opportunities for operational improvement.
- Lead cross-functional projects to optimize the vendor onboarding and management lifecycle.
- Design and implement commercial frameworks that enhance vendor profitability and customer satisfaction.
- Monitor competitive landscapes and translate insights into actionable tactical adjustments.
- Support regional leadership in tracking key commercial KPIs and reporting on strategy efficacy.
- Collaborate with local and regional operations teams to streamline internal processes and improve service quality.
Kualifikasi
- Bachelor’s degree in Business, Economics, Finance, or a related analytical field.
- Minimum 2-4 years of experience in commercial strategy, business operations, or management consulting.
- Proficiency in data visualization and analysis tools (SQL, Tableau, Excel/Google Sheets).
- Proven ability to influence stakeholders and manage cross-functional projects effectively.
- Strong problem-solving mindset with a focus on operational efficiency and scalability.
- Excellent communication skills, with the ability to articulate complex strategies to senior leadership.
- Familiarity with the e-commerce, delivery, or food-tech sector is a significant advantage.