Deskripsi Pekerjaan
Are you a detail-oriented professional looking to launch your career in the prestigious insurance industry? Bca General Insurance is seeking a highly motivated individual to join our team as a Claims Support (Pendukung Klaim) in Jakarta Utara.
In this role, you will play a vital part in the claims administration process, ensuring that our customers receive timely and accurate support during their time of need. We are looking for an analytical thinker who can manage documentation, communicate effectively, and maintain the high service standards BCA is known for. This position is perfect for fresh graduates who are eager to learn the intricacies of general insurance operations and develop their professional skills in a fast-paced environment.
As part of our team, you will receive comprehensive training and be involved in end-to-end claims handling workflows. If you possess a strong sense of responsibility and a passion for customer service, we invite you to apply today.
Tanggung Jawab
- Assist in the verification and validation of incoming insurance claim documents to ensure accuracy and completeness.
- Maintain systematic records and update internal databases regarding claim status and progress.
- Coordinate with internal departments and external partners to facilitate smooth claim processing workflows.
- Provide prompt and professional communication to stakeholders regarding documentation requirements or claim status updates.
- Ensure all activities are strictly aligned with BCA General Insurance's operational standards and compliance policies.
- Prepare periodic reports on claim volumes and processing efficiency for management review.
- Support the claims adjusters in administrative tasks during the assessment and settlement stages.
Kualifikasi
- Open to Fresh Graduates from any reputable university (Degree in Management, Accounting, Law, or related fields preferred).
- Strong attention to detail and ability to handle high-volume administrative tasks with accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication skills in both Indonesian and English.
- Demonstrated ability to work effectively under pressure and meet tight deadlines.
- High level of integrity, analytical mindset, and a proactive approach to problem-solving.
- Willingness to work on a contractual basis with potential for professional growth.