Deskripsi Pekerjaan
Join our dynamic team at PT Winterindo Premier Holidei as a Staff Ticketing and become an integral part of our travel and tourism company. In this exciting role, you will be responsible for providing exceptional customer service by handling ticket bookings and sales for transportation and accommodation services. You will play a crucial role in ensuring our clients have seamless travel experiences from start to finish.
As a Staff Ticketing, you will have the opportunity to develop your skills in customer service, sales, and reservation systems while working in a fast-paced environment. We offer competitive compensation and a supportive work culture that values professional growth and development. If you have a passion for travel, excellent communication skills, and attention to detail, we encourage you to apply for this position.
Join us in creating memorable travel experiences for our clients while advancing your career in the tourism industry. This position offers a unique opportunity to work with a growing travel company that values its employees and provides opportunities for advancement.
Tanggung Jawab
- Handle ticket bookings and sales for transportation and accommodation services
- Provide excellent customer service and assistance to clients
- Process reservations and ensure accurate documentation
- Manage customer inquiries and resolve issues promptly
- Maintain up-to-date knowledge of travel services and promotions
- Collaborate with other departments to ensure seamless service delivery
- Meet sales targets and contribute to the company's revenue goals
Kualifikasi
- High school diploma or equivalent; degree in tourism or hospitality is preferred
- Previous experience in ticketing or customer service is advantageous
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in reservation systems and software
- Ability to work effectively under pressure and meet deadlines
- Basic knowledge of travel industry trends and services