Deskripsi Pekerjaan
Are you a hospitality professional with a passion for excellence and operational efficiency? Accor, a global leader in the hospitality industry, is seeking a dedicated and organized Steward Supervisor to join our team in Surabaya. As a pioneer in the art of responsible hospitality, Accor manages a diverse portfolio of world-class brands. In this role, you will be the heartbeat of our kitchen and banquet operations, ensuring that hygiene, sanitation, and equipment management standards are maintained to the highest level.
We are looking for a natural leader who can motivate a team, optimize workflows, and maintain a seamless dining environment for our guests. If you thrive in a fast-paced environment and take pride in upholding international service standards, we invite you to build your career with a world-renowned hospitality group.
Tanggung Jawab
- Oversee daily stewarding operations to ensure cleanliness and sanitation standards in accordance with Accor and HACCP guidelines.
- Supervise, train, and mentor the stewarding team to ensure high performance and adherence to safety protocols.
- Manage inventory levels for kitchen equipment, cleaning supplies, and chemicals, ensuring cost-effective usage.
- Coordinate with the culinary and banquet teams to ensure timely support and proper setup for all events and dining services.
- Monitor and maintain all kitchen machinery and equipment, reporting maintenance needs promptly to the engineering department.
- Ensure that all waste management and recycling processes are followed strictly according to environmental sustainability goals.
- Generate periodic reports on operational performance, breakage, and supply consumption for management review.
Kualifikasi
- Diploma or Degree in Hospitality Management, Culinary Arts, or a related field.
- Minimum 2-3 years of experience in a stewarding role, with at least 1 year in a supervisory capacity within a 4 or 5-star hotel environment.
- Strong knowledge of kitchen hygiene, sanitation, and safety regulations (HACCP certification is a plus).
- Proven ability to lead, manage, and schedule a diverse team of staff.
- Excellent communication skills with the ability to work effectively under pressure.
- Good command of both Bahasa Indonesia and English.
- Flexible work schedule, including availability for shifts, weekends, and holidays.