Deskripsi Pekerjaan
Join Burger King's dynamic team as a Store Assistant Manager in Semarang! This pivotal role combines leadership excellence with hands-on restaurant operations. You'll drive customer satisfaction by maintaining industry-leading standards in service quality, food preparation, and hygiene compliance. As a key operational leader, you'll collaborate with the Store Manager to optimize daily workflows, develop team capabilities, and ensure flawless execution of brand standards. This position offers exposure to inventory management, staff training, and performance metrics within one of the world's most recognized quick-service restaurant brands. Perfect for hospitality professionals seeking growth opportunities in a fast-paced environment.
Tanggung Jawab
- Lead and motivate team members to deliver exceptional customer experiences
- Monitor food preparation and service to maintain quality standards
- Ensure strict compliance with health, safety, and hygiene regulations
- Assist in inventory management, ordering, and stock control
- Handle customer inquiries and resolve service issues promptly
- Support sales targets through upselling and promotional activities
- Train staff on operational procedures and brand standards
- Assist with financial tasks including cash management and cost control
Kualifikasi
- Minimum 2 years experience in supervisory/assistant manager role
- Strong leadership and team development skills
- Knowledge of food safety and HACCP standards
- Ability to work flexible schedules including weekends/holidays
- Basic understanding of inventory management systems
- Excellent communication and conflict resolution abilities
- High school diploma or equivalent; hospitality degree preferred
- Proven track record in customer service excellence