Deskripsi Pekerjaan
We are seeking a dynamic and dedicated Store Crew & Admin Retail professional to join the expanding team at PT Hanesa Sumber Lancar Sentosa. As a prominent player in the water pump industry, we are committed to providing reliable solutions for our clients' water management needs. This is an excellent opportunity for an energetic individual to grow their career in a stable and customer-focused environment. You will be the first point of contact for our clients, ensuring they receive the highest level of service while showcasing our range of high-quality pumps. We value reliability, accuracy, and a proactive attitude towards problem-solving. If you are looking for a role where you can utilize your customer service skills and gain technical product knowledge, we want to hear from you.
Tanggung Jawab
- Greet and assist customers in selecting the right water pumps and related accessories based on their specific requirements.
- Provide basic technical advice and troubleshooting guidance to ensure customer satisfaction.
- Manage daily retail operations, including cashier duties, inventory management, and stock replenishment.
- Maintain the cleanliness and organization of the showroom and warehouse areas.
- Process sales transactions accurately using the Point of Sale (POS) system.
- Handle customer inquiries and resolve complaints professionally and promptly.
- Assist in administrative tasks such as data entry, filing, and reporting sales performance.
Kualifikasi
- High school diploma or equivalent; Associate degree in a related field is a plus.
- Previous experience in retail sales, customer service, or administration is preferred.
- Basic knowledge of water pumps, plumbing, or mechanical systems is highly desirable.
- Strong communication and interpersonal skills with the ability to build rapport with customers.
- Proficient in basic computer applications and POS systems.
- Ability to work full-time, including weekends and public holidays.
- Physically fit and able to stand for extended periods and lift moderate weights.