Deskripsi Pekerjaan
Are you passionate about cutting-edge technology and delivering exceptional customer experiences? Xiaomi is seeking a dynamic and result-oriented Store Crew / Product Consultant to join our team in Bogor. As a global leader in consumer electronics and smart devices, we are looking for individuals who are not only tech-savvy but also possess strong communication skills in English to engage with our diverse customer base.
In this role, you will be the face of Xiaomi, helping customers navigate our ecosystem of innovative products—from smartphones and AIoT devices to smart home appliances. You will play a critical role in driving sales, maintaining store standards, and ensuring every visitor leaves with a deep appreciation for the Xiaomi brand. If you thrive in a fast-paced retail environment and have a passion for mobile technology, we want to hear from you.
Tanggung Jawab
- Provide expert advice and product demonstrations for Xiaomi smartphones and AIoT products.
- Maintain high standards of store visual merchandising and product display.
- Achieve individual and team sales targets while maintaining excellent customer satisfaction scores.
- Handle customer inquiries, troubleshooting, and after-sales support with professionalism.
- Process sales transactions accurately using the POS system.
- Keep up-to-date with the latest Xiaomi product launches and technical specifications.
- Participate in regular inventory audits and stock replenishment tasks.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent.
- Proficiency in English (speaking and writing) is mandatory for this role.
- Prior experience in retail, sales, or customer service (electronics sector preferred).
- Strong communication and interpersonal skills with a customer-first mindset.
- Tech-savvy and highly interested in consumer electronics and smart home ecosystems.
- Willing to work flexible hours, including weekends and public holidays.
- Target-oriented and capable of working in a high-pressure, fast-paced retail environment.