Deskripsi Pekerjaan
Are you a retail leader with a passion for excellence and a drive for high-performance sales? Erajaya, a leading force in the Indonesian retail and consumer electronics market, is seeking a dynamic Store Head / Supervisor to oversee operations and team performance in Jakarta. This is a unique opportunity to join a fast-paced environment where your strategic insights will directly influence store growth and customer satisfaction.
As a Store Head, you will act as the face of our brand, ensuring every customer interaction is world-class and every operational target is exceeded. We are looking for an individual who can balance data-driven decision-making with exceptional leadership skills to foster a high-energy, goal-oriented store culture.
Tanggung Jawab
- Drive store sales performance to consistently meet or exceed monthly and quarterly revenue targets.
- Analyze store KPIs and provide actionable insights for continuous operational and sales improvement.
- Develop and implement local store marketing and sales strategies to capture market share.
- Oversee daily store operations, ensuring compliance with brand standards and administrative procedures.
- Manage, mentor, and motivate a team of retail associates to maintain peak productivity.
- Monitor inventory levels and coordinate with regional management to optimize product availability.
- Ensure a superior customer service experience by resolving complex escalations and maintaining store visual standards.
Kualifikasi
- Bachelor’s degree in Business, Management, Marketing, or a related field.
- Minimum 2-3 years of experience in retail supervision or store management, preferably in electronics or premium retail.
- Strong analytical skills with a proven track record of interpreting sales data to drive results.
- Excellent communication and leadership abilities with the capability to lead diverse teams.
- Deep understanding of Indonesian retail market trends and customer behavior.
- Proficiency in POS systems and Microsoft Office (Excel, PowerPoint).
- Ability to work a flexible schedule, including weekends and public holidays as required by retail operations.