Deskripsi Pekerjaan
Join TRUEDAN SDN. BHD. as a Store Manager and lead our dynamic retail team in Kuala Lumpur! This pivotal role combines strategic leadership with hands-on operational excellence. You'll drive business growth by optimizing store performance, mentoring high-performing teams, and implementing innovative sales strategies. Beyond daily operations, you'll ensure exceptional customer experiences while maintaining rigorous standards of service quality, inventory control, and hygiene compliance. Reporting directly to senior leadership, you'll analyze performance metrics to identify growth opportunities and implement data-driven improvements. Perfect for ambitious retail professionals seeking to make a tangible impact in a fast-paced hospitality environment.
Tanggung Jawab
- Oversee all daily store operations including staffing, scheduling, and workflow optimization
- Lead and develop store teams through training, coaching, and performance management
- Drive sales growth through targeted promotions, visual merchandising, and customer engagement
- Implement inventory control systems to minimize loss and optimize stock levels
- Ensure compliance with hygiene, safety, and brand standards
- Prepare operational reports for senior management and Head Office
- Resolve customer inquiries and maintain exceptional service standards
Kualifikasi
- Minimum 3 years retail/hospitality management experience
- Proven track record in team leadership and sales performance
- Strong analytical skills for inventory and sales reporting
- Excellent communication and conflict resolution abilities
- Proficiency in retail management software and POS systems
- Demonstrated ability to work flexible hours including weekends
- Relevant degree/diploma in business or hospitality management preferred