Deskripsi Pekerjaan
Are you a passionate retail leader looking to elevate your career with a global leader? The Valiram Group, Southeast Asia’s leading luxury and lifestyle retailer, is seeking a dynamic and results-oriented Store Manager to lead our team in Surabaya. In this pivotal role, you will be the brand ambassador on the ground, driving operational excellence and delivering world-class service to our prestigious clientele.
As our Store Manager, you will be responsible for the end-to-end management of your store location. You will foster a culture of excellence, mentor your team to exceed sales benchmarks, and ensure that every customer touchpoint reflects the premium quality of our global portfolio. If you have a proven track record in retail management, a sharp eye for visual merchandising, and a drive to consistently hit and exceed targets, we want to hear from you.
Tanggung Jawab
- Oversee daily store operations to ensure seamless business performance and compliance with company standards.
- Lead, train, and inspire a diverse retail team to provide exceptional, personalized customer service.
- Drive store profitability and growth by consistently achieving and exceeding monthly and annual sales targets.
- Manage inventory levels, stock accuracy, and store logistics to ensure optimal product availability.
- Implement and maintain high-standard visual merchandising strategies in line with global brand guidelines.
- Manage store scheduling, payroll, and staff development to ensure a motivated and efficient workforce.
- Analyze sales reports and KPIs to identify trends and implement strategies for operational improvement.
- Ensure all safety, health, and security procedures are strictly followed within the store environment.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 3-5 years of experience in retail management, preferably within the luxury or fashion sector.
- Strong leadership skills with a proven ability to manage, coach, and develop retail teams.
- Deep understanding of retail KPIs, inventory management, and profit & loss (P&L) accountability.
- Exceptional interpersonal and communication skills in both Indonesian and English.
- Customer-centric mindset with a deep passion for luxury lifestyle and retail trends.
- Proficiency in retail management software and Microsoft Office Suite.
- Ability to thrive in a fast-paced environment and work flexible retail hours.