Deskripsi Pekerjaan
Are you a passionate leader with a flair for culinary excellence? Eatwell Culinary Indonesia is seeking a dynamic and results-oriented Store Manager to oversee our operations in Balikpapan Kota, Kalimantan Timur. In this pivotal role, you will be the heartbeat of our restaurant, responsible for driving operational excellence, fostering a high-performance culture, and ensuring every guest enjoys a world-class dining experience.
As our Store Manager, you will not only manage day-to-day operations but also act as a brand ambassador, ensuring that our food quality, hygiene standards, and customer service remain industry-leading. If you are a strategic thinker with a proven track record in restaurant management and a drive to exceed sales targets, we want to meet you.
Tanggung Jawab
- Oversee and optimize daily restaurant operations to ensure maximum efficiency and profitability.
- Lead, mentor, and supervise a diverse team to maintain high levels of productivity and staff morale.
- Implement and monitor rigorous food quality and safety standards (HACCP/ISO) at all times.
- Analyze financial reports and sales data to develop actionable strategies for boosting store revenue and meeting KPIs.
- Manage inventory levels, supply chain orders, and minimize food wastage.
- Deliver an exceptional customer experience by proactively managing guest feedback and service recovery.
- Coordinate with regional management to implement marketing promotions and local store initiatives.
Kualifikasi
- Minimum 3-5 years of experience in a managerial role within the F&B or Restaurant industry.
- Possess strong leadership capabilities and the ability to motivate teams in a fast-paced environment.
- Deep understanding of P&L management, inventory control, and cost management.
- Excellent communication skills, both in Indonesian and English is a plus.
- Strong problem-solving skills and the ability to work under pressure.
- Flexible to work in shifts, weekends, and public holidays as required by restaurant operations.
- Bachelor's degree in Hospitality, Business Management, or a related field is preferred.