Deskripsi Pekerjaan
Are you a passionate leader with a flair for culinary excellence? Eatwell Culinary Indonesia is seeking a dynamic and results-oriented Store Manager to lead our restaurant operations in Kota Gorontalo. In this role, you will be the heart of our store, responsible for creating an exceptional dining experience for our customers while driving business growth.
We are looking for a hands-on manager who thrives in a fast-paced environment, mentors teams to achieve their potential, and ensures our high standards of food quality and service are met daily. If you are a natural leader with a proven track record in the F&B or retail sector, we want to hear from you.
Tanggung Jawab
- Oversee end-to-end daily restaurant operations to ensure efficiency and customer satisfaction.
- Lead, motivate, and mentor the store team to foster a high-performance culture.
- Monitor and maintain strict food quality, safety, and hygiene standards in compliance with company protocols.
- Develop and implement strategies to achieve or exceed sales targets and operational KPIs.
- Manage inventory levels, supply chain, and cost control to optimize store profitability.
- Handle customer inquiries and resolve feedback professionally to maintain brand reputation.
- Prepare accurate operational and financial reports for upper management.
Kualifikasi
- Minimum 2-3 years of experience in a management or supervisory role within the F&B, Retail, or Hospitality industry.
- Possess a diploma or bachelor’s degree in Hospitality, Business Management, or a related field.
- Strong leadership skills with the ability to manage diverse teams effectively.
- Excellent communication and problem-solving skills, with a customer-centric mindset.
- In-depth knowledge of P&L management, inventory control, and food safety standards (HACCP).
- Willing to be based in Kota Gorontalo and work in flexible shifts, including weekends and public holidays.
- Target-driven and capable of working under pressure to meet business objectives.