Deskripsi Pekerjaan
Join EastWest Banking Corporation, one of the leading universal banks in the Philippines, as we seek a dynamic and results-oriented Store Manager to lead our branch operations across Luzon. This is an exceptional career opportunity for a high-caliber professional to drive sales performance, ensure operational excellence, and deliver world-class customer service within our rapidly growing Retail Banking Division.
As a Store Manager, you will be the face of EastWest in your community, fully responsible for the overall performance of the branch. You will lead a team of dedicated banking professionals, driving revenue growth through effective sales strategies, cross-selling initiatives, and exceptional client relationship management. Your leadership will be instrumental in fostering a high-performance culture focused on customer satisfaction, operational efficiency, and strict regulatory compliance.
You will play a critical role in executing the bank’s strategic objectives locally, developing and implementing marketing campaigns, managing the branch budget, and ensuring the team is equipped with the knowledge and tools to succeed in a competitive market. We are looking for a passionate leader with a proven track record in branch banking who is ready to make a significant impact.
About EastWest Banking Corporation
EastWest Banking Corporation is a leading universal bank in the Philippines, committed to providing innovative financial solutions and exceptional service. We value our employees and offer a collaborative work environment, excellent career development programs, and competitive compensation packages. If you are ready to take the next step in your banking career, EastWest is the place for you.
Tanggung Jawab
- Lead and motivate the branch team to consistently achieve and exceed sales targets and business goals.
- Ensure strict compliance with all bank policies, government regulations, and security procedures.
- Develop and implement local marketing initiatives to grow the customer base and deepen existing relationships.
- Manage daily branch operations, including cash management, teller functions, and administrative processes.
- Provide exceptional customer service, promptly resolving client concerns and building lasting relationships.
- Monitor and analyze branch performance metrics to identify areas for improvement and strategic growth.
- Train, coach, and mentor branch staff to enhance their skills, product knowledge, and career progression.
- Oversee the branch budget, expenses, and overall profitability.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- Minimum of 5 years of experience in branch banking, with at least 2 years in a supervisory or managerial role.
- Proven track record of achieving sales targets and effectively managing a team.
- Strong knowledge of banking products, services, and regulatory requirements.
- Excellent communication, leadership, and interpersonal skills.
- Willing to be assigned to branches in Luzon (various locations).
- Customer-centric mindset with a strong passion for delivering quality service and driving sales.
- Proficiency in MS Office applications and banking systems.