Deskripsi Pekerjaan
Are you a retail visionary with a passion for cutting-edge technology? Xiaomi, a global leader in consumer electronics and smart devices, is seeking a dynamic and results-driven Store Manager to lead our retail operations in Subang. This is an exceptional opportunity to represent a brand that is redefining innovation and accessibility in the tech market.
As a Store Leader, you will serve as the heartbeat of our Xiaomi Store, driving customer satisfaction, team performance, and operational excellence. You will be responsible for translating our brand philosophy into a premium in-store experience, ensuring every customer feels the power of our 'Smart Life' ecosystem. If you are an ambitious leader looking to accelerate your career within a fast-paced, high-growth environment, we want to hear from you.
Tanggung Jawab
- Oversee end-to-end retail store operations, ensuring daily performance meets Xiaomi's brand standards.
- Drive store revenue and profitability by implementing effective sales strategies and achieving monthly KPIs.
- Manage, mentor, and inspire a team of retail associates, fostering a culture of high performance and professional development.
- Ensure a seamless and engaging customer journey, maintaining visual merchandising standards and product displays.
- Manage inventory levels, stock replenishment, and reporting to maintain optimal product availability.
- Handle escalated customer inquiries and feedback to ensure brand loyalty and service excellence.
- Prepare regular financial and operational reports for regional management.
Kualifikasi
- Minimum of 2-3 years of experience in retail management, preferably in electronics, telecommunications, or high-volume consumer goods.
- Strong leadership skills with a proven track record of managing and motivating retail teams.
- Exceptional communication skills, with the ability to articulate technical product benefits to a diverse audience.
- Data-driven mindset with experience in sales reporting, inventory management, and P&L monitoring.
- Resilient, adaptable, and capable of working in a fast-paced retail environment.
- Proficiency in local language and basic English.
- Willingness to work flexible hours, including weekends and public holidays.