Deskripsi Pekerjaan
Are you a retail professional with a passion for cutting-edge technology? Xiaomi, a global leader in innovation and smart consumer electronics, is looking for a dynamic and results-oriented Store Manager to lead our Xiaomi Store in Pekalongan. As the face of our brand, you will play a pivotal role in delivering an exceptional customer experience, driving store performance, and fostering a culture of excellence.
In this role, you will be at the forefront of the smart ecosystem revolution, helping customers discover how Xiaomi products integrate seamlessly into their lives. We are looking for leaders who are energetic, tech-savvy, and dedicated to achieving operational excellence. If you are ready to advance your career with one of the fastest-growing tech brands in the world, we want to hear from you.
Tanggung Jawab
- Lead and oversee daily store operations to ensure peak performance and efficiency.
- Drive store sales revenue and meet established KPIs and targets.
- Manage inventory levels, including stock replenishment, cycle counts, and loss prevention.
- Provide exceptional customer service, addressing inquiries and resolving issues with a solutions-oriented mindset.
- Mentor, train, and inspire the store team to deliver professional and enthusiastic service.
- Maintain high visual merchandising standards in accordance with Xiaomi's brand guidelines.
- Prepare regular sales reports and operational analysis for regional management.
Kualifikasi
- Minimum Diploma degree in any field (Bachelor's degree preferred).
- Proven experience in retail management, preferably in consumer electronics or telecommunications.
- Strong leadership skills with the ability to manage and motivate a diverse team.
- Excellent communication and interpersonal skills, with fluency in Indonesian and English.
- Strong analytical skills with proficiency in Microsoft Excel and retail POS systems.
- Customer-centric mindset with a deep passion for technology and gadgets.
- Ability to work flexible hours, including weekends and public holidays.