Deskripsi Pekerjaan
Are you a passionate retail professional with a drive for technology? Xiaomi is looking for an energetic and results-oriented Store Manager / Store Head to lead our brand experience in Majalengka. As the face of Xiaomi, you will play a pivotal role in driving store performance, fostering a customer-centric environment, and ensuring our innovative product ecosystem is presented to the highest standards.
We believe in empowering our team members to grow within a fast-paced, global tech environment. If you have a knack for leadership, excellent operational skills, and a desire to elevate the retail experience for our customers, we want to hear from you. Join our journey as we bring smarter living to everyone in Majalengka.
Tanggung Jawab
- Oversee day-to-day store operations, including opening and closing procedures, inventory management, and store cleanliness.
- Lead, motivate, and mentor store staff to achieve sales targets and deliver exceptional customer service.
- Implement visual merchandising strategies according to Xiaomi’s global brand guidelines.
- Analyze sales performance data to identify opportunities for growth and resolve operational bottlenecks.
- Maintain high levels of product knowledge across the Xiaomi ecosystem to assist customers effectively.
- Handle customer inquiries, feedback, and escalations professionally to ensure brand loyalty.
- Manage stock replenishment, perform regular inventory audits, and coordinate with the supply chain team.
Kualifikasi
- Minimum Diploma degree (D3) in Business Administration, Management, or a related field.
- At least 2-3 years of proven experience in retail management or supervisory roles, preferably in consumer electronics or telecommunications.
- Strong leadership skills with the ability to build and sustain high-performing teams.
- Excellent communication and interpersonal skills, with proficiency in local language and English.
- Solid understanding of retail KPIs, sales reporting, and inventory control systems.
- Proficiency in Microsoft Office Suite and modern Point-of-Sale (POS) systems.
- Strong problem-solving abilities and a proactive mindset in a fast-paced work environment.