Deskripsi Pekerjaan
We are seeking a dedicated Store Operations Specialist to join our dynamic retail team in Jakarta Pusat. This pivotal role is perfect for candidates with hands-on retail experience, exceptional customer service skills, and the ability to drive daily store operations efficiently. You'll be instrumental in maintaining our high standards of store presentation, inventory accuracy, and customer satisfaction. As a key member of our team, you'll collaborate with store management to optimize operational workflows, implement visual merchandising strategies, and ensure seamless day-to-day store functions. This position offers an exciting opportunity to contribute to our retail success while developing valuable leadership and operational expertise in a fast-paced environment.
Tanggung Jawab
- Manage daily store operations including opening/closing procedures and cash handling
- Oversee inventory management, stock replenishment, and loss prevention
- Train and mentor staff on customer service standards and operational protocols
- Implement visual merchandising plans to enhance product presentation
- Monitor sales performance and contribute to achieving store targets
- Handle customer inquiries and resolve service issues promptly
- Ensure compliance with company policies and safety regulations
Kualifikasi
- Minimum 2 years of hands-on retail operations experience
- Proven track record in delivering exceptional customer service
- Strong knowledge of inventory management systems and POS operations
- Ability to multitask effectively in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Basic financial acumen for cash handling and reporting
- Ability to work flexible hours including weekends and holidays