Deskripsi Pekerjaan
Join TARA Group, a leader in Indonesia's dynamic F&B scene, as a Store Supervisor & Captain specializing in authentic Japanese cuisine. This is your opportunity to elevate your career in a fast-paced environment where culinary excellence meets exceptional service leadership. As a key member of our Jakarta-based team, you'll drive operational excellence while mentoring staff to deliver memorable dining experiences. We offer comprehensive training programs, career advancement pathways, and a collaborative culture that celebrates innovation and customer satisfaction. Perfect for passionate hospitality professionals seeking to deepen their expertise in Japanese food operations and team management.
Tanggung Jawab
- Oversee daily store operations including inventory management, staff scheduling, and quality control
- Lead and motivate team members to maintain high service standards and operational efficiency
- Implement and enforce food safety protocols and hygiene standards compliant with local regulations
- Train and develop staff on product knowledge, customer service techniques, and operational procedures
- Monitor sales performance and implement strategies to achieve revenue targets
- Handle customer inquiries and resolve complaints with professionalism and empathy
- Coordinate with suppliers to ensure timely delivery of quality ingredients
- Conduct regular performance reviews and provide constructive feedback to team members
Kualifikasi
- Minimum 2 years of experience in F&B supervision or team leadership roles
- Strong background in Japanese cuisine preparation and service standards
- Proven ability to manage inventory, cash handling, and POS systems
- Excellent communication and interpersonal skills with fluency in Bahasa Indonesia
- Knowledge of local labor laws and food safety regulations
- Ability to work flexible hours including weekends and holidays
- Basic proficiency in English for communication with international suppliers
- Problem-solving mindset with strong attention to detail