Deskripsi Pekerjaan
Are you a passionate retail leader looking to take the next step in your career with Indonesia's leading lifestyle retailer? Mitra Adiperkasa (MAP) is seeking a dynamic and result-oriented Store Supervisor to join our team in the Mandau, Riau area. In this role, you will be the heartbeat of our store operations, ensuring that every customer receives world-class service while driving operational excellence and team performance.
As a Store Supervisor, you will lead by example, mentoring your staff and fostering a high-performance environment. If you have a knack for visual merchandising, inventory management, and delivering exceptional retail experiences, we want to hear from you. We offer a supportive corporate culture, comprehensive benefits, and excellent opportunities for professional growth within the MAP group.
Tanggung Jawab
- Oversee daily store operations to ensure efficiency and adherence to company standards.
- Lead, train, and motivate the store team to achieve sales targets and KPIs.
- Manage inventory levels, including stock replenishment and conducting regular stock takes.
- Execute visual merchandising guidelines to maintain an engaging and attractive store environment.
- Provide exceptional customer service and resolve any customer complaints effectively.
- Monitor and analyze store sales performance to identify areas for growth and improvement.
- Ensure compliance with company policies, safety protocols, and operational procedures.
Kualifikasi
- Minimum Diploma degree in any field, or equivalent retail experience.
- At least 2 years of experience in a supervisory or leadership role within the retail industry.
- Strong understanding of retail operations, POS systems, and inventory management.
- Excellent communication, interpersonal, and leadership skills.
- Proven ability to meet and exceed sales targets.
- Proficiency in basic computer applications (MS Office).
- Willingness to work on a flexible schedule, including weekends and public holidays.
- Highly organized, proactive, and committed to professional excellence.