Deskripsi Pekerjaan
Are you a high-impact sales professional with a track record of driving enterprise-level growth? Medallia is seeking a strategic, results-oriented Strategic Account Executive to join our high-performing team in Singapore. As a leader in Customer Experience Management (CXM), Medallia helps the worldâs most iconic brands win by understanding and acting on customer feedback. In this role, you will play a critical part in our expansion strategy, targeting and growing relationships within our most valuable enterprise accounts.
You will lead complex, multi-stakeholder sales cycles, leveraging your deep understanding of the CX landscape to build value-based partnerships. This is a unique opportunity to work with cutting-edge technology that transforms how organizations interact with their customers, providing you with a high-visibility platform to accelerate your career.
Tanggung Jawab
- Develop and execute comprehensive account strategies to drive expansion and incremental revenue within assigned enterprise territory.
- Lead complex, multi-stakeholder sales cycles, engaging C-level executives and key decision-makers at Fortune 500 organizations.
- Articulate the value proposition of Medalliaâs platform, aligning our solution with the strategic goals of our clients.
- Collaborate closely with internal cross-functional teams, including Customer Success, Professional Services, and Product Marketing, to ensure seamless value delivery.
- Maintain accurate and detailed pipeline management, forecasting, and reporting within Salesforce.
- Identify and nurture high-potential leads, turning prospect interest into long-term strategic partnerships.
- Represent Medallia at industry events, webinars, and thought-leadership forums to elevate our market presence in the APAC region.
Kualifikasi
- 7+ years of experience in enterprise software/SaaS sales, specifically within the CX, CRM, or Analytics space.
- Demonstrated history of consistently exceeding multi-million dollar annual sales quotas.
- Deep expertise in managing complex sales cycles and proven ability to navigate large, matrixed organizations.
- Exceptional communication, negotiation, and executive presence to engage effectively with C-suite stakeholders.
- Strong analytical skills with the ability to interpret business challenges and translate them into technical solutions.
- Self-motivated, proactive, and resilient professional with a drive to solve complex business problems.
- Bachelorâs degree in Business, Marketing, or a related field; MBA is considered a significant advantage.