Deskripsi Pekerjaan
EDU Holdings is a premier ASX-listed provider of tertiary education, dedicated to empowering careers in Health and Community Services. We are looking for a proactive and detail-oriented Student Fees Officer (Higher Education) to join our dynamic team in Makati City. In this role, you will play a critical part in the financial administration of our institution, ensuring that our students have access to quality education without financial barriers. You will be responsible for managing the end-to-end student fee lifecycle, including invoicing, payment processing, and reconciliation. We pride ourselves on our supportive culture, and we seek a candidate who is not only technically proficient but also passionate about student success. This position offers the opportunity to work within a leading educational organization, contributing to the smooth operation of our finance department while interacting regularly with the student body.
Tanggung Jawab
- Manage and reconcile student fee accounts, ensuring all invoices and payments are accurately recorded in the system.
- Process student refunds, credits, and adjustments in strict accordance with university policies.
- Act as the primary point of contact for student inquiries regarding tuition fees, scholarships, and installment plans.
- Collaborate with academic staff and finance teams to resolve billing discrepancies and support enrollment processes.
- Maintain accurate and up-to-date records in the Student Information System (SIS) and financial databases.
- Monitor outstanding accounts and follow up on overdue payments in a professional manner.
Kualifikasi
- Bachelor’s degree in Finance, Business Administration, Accounting, or a related field.
- Previous experience in a student services, higher education, or financial services environment is highly desirable.
- Proficiency in SAP or similar ERP systems is preferred.
- Strong attention to detail and high level of accuracy in data entry and financial reporting.
- Excellent verbal and written communication skills with the ability to explain complex financial concepts to students.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work effectively in a fast-paced team environment and manage multiple priorities.