Deskripsi Pekerjaan
Are you passionate about education and committed to helping students achieve their academic goals? Seven Retail Group is seeking a dedicated and proactive Student Progress Advisor to join our team in Kelapa Gading. In this role, you will act as a pivotal link between our educational programs and the students, ensuring they remain motivated, on track, and satisfied with their learning journey.
As a Student Progress Advisor, you will be responsible for monitoring student performance, addressing concerns, and providing the guidance necessary to maximize their potential. We are looking for an empathetic communicator with strong organizational skills who thrives in a fast-paced, customer-centric environment. If you have a knack for problem-solving and a genuine desire to influence student success, we would love to hear from you.
Tanggung Jawab
- Monitor and evaluate student progress regularly to ensure learning objectives are met.
- Provide personalized academic guidance and support to students experiencing difficulties.
- Maintain detailed records of student performance and communicate updates to relevant stakeholders.
- Act as the primary point of contact for student inquiries regarding course materials and curriculum.
- Conduct regular check-ins and progress review meetings to keep students engaged.
- Identify potential areas for academic intervention and implement effective solutions.
- Collaborate with teaching staff and management to improve the overall student experience.
- Assist in the administration of assessments and progress reports.
Kualifikasi
- Bachelor’s degree in Education, Psychology, Communications, or a related field.
- Proven experience in student services, academic advising, or customer relationship management.
- Strong interpersonal skills with the ability to empathize and communicate effectively with diverse groups.
- Excellent organizational and time management skills to handle multiple student profiles simultaneously.
- Proficient in MS Office and database management tools.
- Ability to work independently and as part of a high-performing team.
- Fluency in Indonesian and basic proficiency in English are required.
- Willingness to be based in Kelapa Gading, Jakarta Raya.