Deskripsi Pekerjaan
Join Bali Pravilo Center, a premium wellness destination in Tabanan, Bali, as our Studio Administrator where you'll orchestrate seamless front-of-house experiences while driving operational excellence. This pivotal role combines client-facing leadership with behind-the-scenes management to ensure our international clientele receives world-class service. You'll be the cornerstone of our studio's daily operations, creating an environment where wellness journeys begin with exceptional hospitality. Beyond competitive compensation, enjoy performance bonuses, comprehensive BPJS coverage, and clear advancement opportunities within our growing Bali-based team. Whether coordinating practitioner schedules, managing premium client interactions, or optimizing facility workflows, you'll shape the heart of our wellness community.
Positioned in Bali's serene Tabanan region, this full-time role offers the unique chance to blend operational expertise with hospitality passion in a dynamic international setting. You'll work alongside dedicated wellness practitioners while implementing systems that enhance both client satisfaction and operational efficiency. The ideal candidate thrives in fast-paced environments where attention to detail and proactive problem-solving create memorable experiences. With a focus on sustainable growth and client-centric service, this position provides a meaningful career path in Bali's thriving wellness tourism sector.
Tanggung Jawab
- Manage front-of-house operations including client check-in, scheduling coordination, and premium service delivery
- Oversee daily studio logistics including facility maintenance, inventory management, and vendor coordination
- Lead client relationship management for diverse international clientele with multilingual communication
- Coordinate with wellness practitioners to ensure seamless service transitions and operational harmony
- Implement and optimize administrative systems for appointment management, record-keeping, and reporting
- Develop and maintain operational procedures enhancing efficiency and client satisfaction
- Handle client inquiries, feedback, and conflict resolution with professionalism and cultural sensitivity
- Collaborate with management on special events, promotions, and service improvements
Kualifikasi
- Proven experience in front-of-house or operations management within hospitality/wellness sectors
- Exceptional communication skills with fluency in English and Bahasa Indonesia
- Strong organizational abilities with demonstrated multitasking in dynamic environments
- Proficiency in administrative software, scheduling systems, and digital record management
- Knowledge of health/safety protocols and premium service standards
- Ability to work independently while collaborating effectively with diverse teams
- Detail-oriented approach to client interactions and operational procedures
- Passion for wellness industry with commitment to continuous improvement