Deskripsi Pekerjaan
Join MR.DIY's Supervisor Apprentice Program and launch your career in retail leadership! This comprehensive 12-month program combines hands-on training with mentorship from industry experts, preparing you to become a dynamic store supervisor. As Malaysia's leading home improvement and lifestyle retailer, we provide structured learning in inventory management, staff development, customer experience optimization, and operational excellence. You'll gain exposure to digital retail systems, loss prevention protocols, and sales analytics while building critical leadership skills. Our apprenticeship offers competitive compensation, career advancement opportunities, and the chance to join a company that values growth and innovation. Perfect for ambitious individuals seeking to transition into management roles within the thriving retail sector.
Tanggung Jawab
- Assist in daily store operations including inventory control and merchandising
- Monitor staff performance and provide constructive feedback
- Implement visual merchandising standards and promotional campaigns
- Handle customer inquiries and resolve complaints effectively
- Train new staff on company procedures and product knowledge
- Conduct routine store audits and compliance checks
- Support sales targets through team motivation and upselling techniques
- Collaborate with management on process improvements
Kualifikasi
- Minimum SPM or equivalent qualification
- Strong interest in retail operations and customer service
- Basic proficiency in Microsoft Office and retail POS systems
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and public holidays
- Physical stamina to handle store environment demands
- Leadership potential and team-oriented mindset
- Willingness to complete mandatory training modules