Deskripsi Pekerjaan
Join MR.DIY's Supervisor Apprentice Program (SAP) and launch your career in retail management! This comprehensive apprenticeship at our Taman Bukit Serdang Seksyen 10 location offers hands-on training in store operations, team leadership, and customer service excellence. As an apprentice supervisor, you'll gain invaluable experience in inventory management, staff training, sales optimization, and compliance with retail standards. Our program combines practical on-the-job learning with mentorship from industry professionals, equipping you with the skills to become an effective retail leader. MR.DIY provides a dynamic environment where you can develop problem-solving abilities, communication techniques, and operational expertise while contributing to our mission of delivering exceptional customer experiences. This is your opportunity to grow with Malaysia's leading home improvement retailer while building a strong foundation for long-term career advancement.
Tanggung Jawab
- Assist in daily store operations and team supervision
- Train staff on customer service protocols and product knowledge
- Monitor inventory levels and participate in stock management
- Implement visual merchandising and promotional displays
- Ensure compliance with company policies and safety regulations
- Handle customer inquiries and resolve operational issues
- Support sales targets through staff coaching and motivation
Kualifikasi
- Sijil Pelajaran Malaysia (SPM) or equivalent qualification
- Basic computer literacy and data entry skills
- Strong communication and interpersonal abilities
- Ability to work flexible hours including weekends
- Customer service orientation and problem-solving mindset
- Willingness to learn retail management fundamentals
- Team player with leadership potential