Deskripsi Pekerjaan
Join our dynamic team as a Supervisor/Assistant Supervisor in the thriving apparel industry! We are seeking motivated individuals to oversee our Softline Apparel and Hardline departments in Setapak, Kuala Lumpur. This is an excellent opportunity to develop your leadership skills while managing daily operations in a fast-paced retail environment.
As a key member of our management team, you will be responsible for ensuring smooth departmental operations, maintaining high standards of customer service, and supporting staff development. The ideal candidate will have a passion for retail, strong leadership abilities, and a keen eye for detail.
We offer competitive remuneration, opportunities for career advancement, and a supportive work environment. If you are ready to take the next step in your retail career and make a significant impact in our operations, we encourage you to apply today!
Tanggung Jawab
- Supervise daily operations of Softline Apparel and Hardline departments
- Manage and motivate sales team to achieve sales targets and KPIs
- Ensure excellent customer service standards are maintained at all times
- Monitor inventory levels and coordinate with warehouse for stock replenishment
- Train and develop staff product knowledge and sales techniques
- Implement visual merchandising standards to enhance product presentation
- Address and resolve customer complaints in a timely and professional manner
- Prepare and submit daily, weekly, and monthly performance reports
Kualifikasi
- Minimum SPM or equivalent qualification
- Previous retail supervision experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Basic knowledge of apparel products and trends
- Ability to work flexible hours including weekends and public holidays
- Proficient in basic computer applications
- Good problem-solving and decision-making capabilities