Deskripsi Pekerjaan
Join our dynamic hospitality team as a Cafe Supervisor at Gobel Dharma Sarana Karya! We're seeking an experienced leader to oversee daily cafe operations, ensuring exceptional customer experiences while maintaining high standards of food safety and service excellence. In this hands-on role, you'll manage production workflows, optimize operational efficiency, and drive team performance. You'll be responsible for identifying and mitigating risks to product safety while implementing best practices for kitchen operations. This position offers the opportunity to shape our cafe's success through strategic planning, staff development, and innovative service solutions.
As a key member of our leadership team, you'll collaborate with cross-functional departments to maintain consistency in quality and service standards. The ideal candidate will thrive in a fast-paced environment, demonstrating strong problem-solving abilities and a passion for hospitality excellence. If you're ready to elevate our cafe operations and lead a dedicated team, we encourage you to apply.
Tanggung Jawab
- Mengawasi operasional harian produksi dapur dan aktivitas kafe
- Evaluasi kinerja tim staf dan implementasi program pelatihan
- Pelaporan manajemen risiko keamanan produk dan ketepatan operasional
- Mengelola inventaris bahan baku dan optimasi persediaan
- Menerapkan standar kebersihan dan keamanan makanan (HACCP)
- Memastikan kualitas layanan pelanggan sesuai standar perusahaan
- Koordinasi dengan tim pemasaran untuk promosi produk kafe
- Melakukan analisis performa operasional untuk perbaian berkelanjutan
Kualifikasi
- Pengalaman minimal 2 tahun sebagai supervisor di sektor hospitality/food service
- Pemahaman mendalam proses produksi dapur dan manajemen inventaris
- Sertifikasi keamanan makanan dan standar operasional kafe
- Kemampuan komunikasi efektif untuk memimpin tim dan pelanggan
- Analisis kinerja dan problem-solving untuk situasi darurat
- Integritas tinggi dalam menjalankan SOP dan keamanan produk
- Kemampuan bekerja di bawah tekanan dengan manajemen waktu optimal
- Pengetahuan tentang tren industri kuliner dan preferensi pelanggan lokal