Deskripsi Pekerjaan
Join our dynamic hospitality team as a multi-talented Supervisor overseeing kitchen, serving, and cashiering operations. This pivotal role demands exceptional leadership skills to coordinate daily activities while maintaining high standards of food quality, customer service, and financial accuracy. You'll be instrumental in training staff, resolving customer inquiries, and ensuring seamless workflow across all service points. Ideal candidates thrive in fast-paced environments and possess hands-on experience in F&B operations. We offer competitive compensation and career growth opportunities within Indonesia's thriving hospitality sector. Apply now to lead our service excellence initiative!
Tanggung Jawab
- Supervise and coordinate daily activities of kitchen staff, servers, and cashiers
- Ensure food preparation, presentation, and service meet quality standards
- Monitor staff performance and provide constructive feedback/training
- Handle customer inquiries and resolve service issues promptly
- Oversee cash handling procedures and transaction accuracy
- Implement and maintain hygiene/safety protocols
- Assist in inventory management and supply ordering
Kualifikasi
- Minimum 2 years experience in supervisory role within hospitality industry
- Proven expertise in kitchen operations, food safety, and service standards
- Strong leadership and team management abilities
- Excellent communication and problem-solving skills
- Basic financial literacy for cash handling and reporting
- Ability to work flexible hours including weekends/holidays
- Relevant certifications in food safety preferred