Deskripsi Pekerjaan
Are you a dynamic retail leader looking to make a significant impact? BOLDe, a market leader in premium home appliances and household goods, is seeking a high-energy Supervisor Operational Retail Store to join our team in Batu Ceper, Tangerang. This is a pivotal role where your passion for customer experience, operational excellence, and team development will directly contribute to our store's success.
As an Operational Supervisor, you will act as the heartbeat of our retail operations. You will be responsible for overseeing daily store activities, ensuring that our high standards of service are maintained, and fostering a culture of productivity and growth among your team members. If you are a results-driven professional who thrives in a fast-paced retail environment and wants to grow your career with a reputable, innovative brand, we want to hear from you.
Tanggung Jawab
- Oversee and manage daily store operations to ensure efficiency and excellence in service.
- Lead, motivate, and mentor retail staff to achieve individual and store-wide sales targets.
- Manage inventory levels, including stock replenishment, cycle counting, and loss prevention measures.
- Ensure the store layout and product displays strictly adhere to BOLDe brand standards.
- Resolve customer inquiries and complaints promptly to maintain high levels of customer satisfaction.
- Prepare daily, weekly, and monthly operational reports for management review.
- Ensure compliance with company policies, safety protocols, and labor regulations.
- Collaborate with the warehouse and logistics teams to coordinate incoming deliveries.
Kualifikasi
- Minimum 2-3 years of experience in a supervisory role within the retail industry.
- Possess a Diploma or Bachelor’s degree in Management, Business, or a related field.
- Strong leadership skills with a proven ability to manage and develop retail teams.
- Excellent analytical, problem-solving, and communication skills.
- Proficiency in Point of Sale (POS) systems and basic Microsoft Office applications.
- Ability to work a flexible schedule, including weekends and public holidays as required.
- Strong organizational skills with a keen eye for store presentation and detail.
- Deep commitment to delivering world-class customer service.