Deskripsi Pekerjaan
Join Bebeke Om Aris as a Supervisor Outlet and lead our dynamic team to deliver exceptional customer experiences. This pivotal role requires an experienced professional to oversee daily outlet operations, ensuring seamless service delivery and maintaining the highest quality standards. You'll drive team performance through effective coaching, implement operational best practices, and contribute to the growth of our hospitality brand in Bandung. Ideal for candidates passionate about leadership excellence and customer satisfaction.
In this hands-on position, you'll manage staff scheduling, inventory control, and sales targets while fostering a positive work environment. Your expertise will directly impact customer retention and outlet profitability. Bebeke Om Aris offers a collaborative culture where your leadership skills can flourish and make tangible contributions to our success in the competitive hospitality landscape.
Tanggung Jawab
- Oversee daily outlet operations and service delivery
- Train, mentor, and motivate team members for optimal performance
- Implement and enforce quality standards and brand guidelines
- Monitor inventory levels and manage stock replenishment
- Resolve customer inquiries and ensure satisfaction
- Analyze sales data and implement strategies to achieve targets
- Prepare operational reports and performance metrics
- Coordinate with other departments for seamless operations
Kualifikasi
- Minimum 2 years of supervisory experience in hospitality/retail
- Proven track record in team leadership and performance management
- Strong problem-solving and conflict resolution abilities
- Excellent communication and interpersonal skills
- Knowledge of inventory management and POS systems
- Ability to work flexible hours including weekends and holidays
- Basic financial literacy for sales target monitoring
- High school diploma; hospitality degree preferred