Deskripsi Pekerjaan
Are you a detail-oriented logistics professional looking to advance your career with a dynamic, growing organization? ECORIGIN INVESTMENT is seeking a dedicated Supply Chain Assistant (Order Follow-up & Shipping) to join our team at the Woodlands Regional Centre.
In this key role, you will be pivotal in driving our organizational success by ensuring seamless order processing and timely shipment coordination. You will work closely with customers, suppliers, and internal teams to deliver high-quality logistics and supply chain services, directly impacting our customer satisfaction and operational efficiency.
If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for logistics excellence, we want to hear from you!
Tanggung Jawab
- Coordinate and track end-to-end order processing, ensuring accurate and timely fulfillment.
- Liaise closely with freight forwarders, carriers, and warehouse teams to schedule and track shipments.
- Prepare, verify, and manage essential shipping and export/import documentation (e.g., invoices, packing lists, Bill of Lading).
- Monitor shipment statuses and proactively resolve any delays or logistics bottlenecks with vendors and partners.
- Provide high-quality customer service by addressing order inquiries, shipping updates, and delivery schedules.
- Maintain and update accurate inventory records and order data within the ERP/inventory management system.
- Collaborate with the procurement team to align delivery timelines with supplier schedules.
Kualifikasi
- Diploma or Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum 1–2 years of hands-on experience in order follow-up, shipping documentation, or general logistics.
- Solid understanding of local and international shipping terms (Incoterms), customs procedures, and export documentation.
- Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite, particularly Microsoft Excel (VLOOKUP, Pivot Tables).
- Strong organizational and multitasking skills with high attention to detail.
- Excellent written and verbal communication skills to effectively collaborate with stakeholders at all levels.
- Proactive problem-solving attitude with the ability to work independently under tight deadlines.