Deskripsi Pekerjaan
Join Hey Rocket as a Tea Barista & Beverage Store Manager and craft exceptional tea experiences while leading our dynamic beverage operations! This unique role combines the artistry of tea preparation with the responsibilities of store management, offering a rewarding career path with monthly incentives and growth opportunities. You'll be instrumental in delighting customers with premium tea beverages while overseeing daily store operations, inventory management, and team leadership.
At Hey Rocket, we value passion and precision. As a Tea Barista, you'll master brewing techniques and create signature tea blends that captivate our customers. Simultaneously, you'll manage store operations, ensuring exceptional service standards, staff development, and efficient workflows. With monthly incentives tied to performance, your dedication will be directly rewarded through competitive earnings and career advancement prospects.
This position is perfect for tea enthusiasts with leadership aspirations. You'll contribute to a vibrant, customer-centric environment while gaining hands-on experience in both beverage craftsmanship and retail management. If you're ready to elevate your career in Singapore's thriving hospitality scene, apply now and become part of Hey Rocket's innovative tea culture!
Tanggung Jawab
- Craft premium tea beverages using specialized brewing techniques and quality ingredients
- Lead daily store operations including inventory management, scheduling, and staff supervision
- Deliver exceptional customer service through product knowledge and personalized recommendations
- Develop and implement sales strategies to drive revenue and achieve monthly targets
- Train and mentor staff on tea preparation, service standards, and operational procedures
- Maintain cleanliness, hygiene, and safety protocols in accordance with industry regulations
- Monitor product quality and ensure consistent presentation across all offerings
- Analyze sales data and customer feedback to identify improvement opportunities
Kualifikasi
- Proven experience as a barista or beverage specialist with tea expertise preferred
- Previous supervisory or management experience in retail or hospitality
- Strong knowledge of tea varieties, brewing methods, and flavor profiles
- Excellent communication and interpersonal skills for customer engagement
- Ability to multitask efficiently in a fast-paced environment
- Basic mathematical skills for inventory management and sales reporting
- Positive attitude with passion for tea and customer service excellence
- Ability to work flexible hours including weekends and holidays