Deskripsi Pekerjaan
Are you a passionate leader with a drive for excellence in the hospitality industry? Cafe Eulo, a beloved café in the heart of Albay, Bicol Region, is seeking a dedicated Team Leader to join our growing family. This is an exciting opportunity to take charge of daily operations, inspire a talented team, and create unforgettable experiences for our guests.
As our Team Leader, you will be the driving force behind our café's success. You will oversee all front-of-house and back-of-house operations, ensuring seamless service, exceptional quality, and a vibrant atmosphere. Your leadership will directly influence team morale, operational efficiency, and customer satisfaction. We are looking for someone who leads by example and thrives in a dynamic, fast-paced environment.
At Cafe Eulo, we believe in investing in our people. We offer a competitive salary package of ₱17,000 – ₱20,000 per month, along with a supportive work culture and opportunities for career advancement. You will gain invaluable experience in operations management, team development, and hospitality leadership.
If you have a passion for coffee, food, and people, and are ready to take the next step in your career, we encourage you to apply! Join Cafe Eulo and lead the team that makes every visit special.
Tanggung Jawab
- Supervise and coordinate the daily operations of the café team to ensure maximum efficiency and productivity.
- Lead, motivate, and mentor team members to achieve outstanding performance and service standards.
- Deliver superior customer service by proactively addressing guest concerns and fostering a welcoming environment.
- Manage inventory levels, place timely orders for supplies, and implement cost-control measures to minimize waste.
- Oversee cash management, end-of-day financial reports, and POS system operations.
- Train and onboard new employees on company policies, operational procedures, and product knowledge.
- Ensure strict compliance with health, safety, and sanitation regulations at all times.
- Assist the manager in scheduling, shift planning, and administrative tasks.
Kualifikasi
- At least 1 to 2 years of proven supervisory experience in the Food & Beverage or Hospitality industry.
- Excellent leadership, interpersonal, and communication skills.
- Strong customer service orientation with a proactive, problem-solving approach.
- Ability to thrive in a fast-paced environment and gracefully handle stressful situations.
- Proficient in basic math, cash handling, and point-of-sale (POS) systems.
- Flexibility to work various shifts, including weekends, and holidays.
- Genuine passion for food, coffee, and creating memorable guest experiences.
- High school diploma required; Associate's or Bachelor's degree in Hospitality Management or related field is a plus.