Deskripsi Pekerjaan
Join our dynamic team as a Team Leader and drive operational excellence at PT Danarta Anugrah Divina. In this pivotal role, you'll orchestrate daily operations, inspire your team to exceed performance targets, and ensure seamless field execution. You'll be the catalyst for success, fostering a culture of accountability and continuous improvement while maintaining our commitment to exceptional service standards. This opportunity offers a chance to develop your leadership skills in a fast-paced environment where your strategic thinking directly impacts team productivity and customer satisfaction.
Tanggung Jawab
- Oversee daily operational activities to ensure efficient workflow
- Drive team motivation and engagement to achieve organizational goals
- Monitor and evaluate team performance in field operations
- Implement performance improvement strategies and best practices
- Facilitate effective communication between team members and management
- Resolve operational challenges proactively and efficiently
- Maintain compliance with company policies and industry standards
Kualifikasi
- Proven experience in team leadership or supervisory roles
- Strong motivational and coaching abilities
- Excellent communication and interpersonal skills
- Ability to analyze performance metrics and implement improvements
- Problem-solving mindset with proactive approach
- Experience in call center or customer service environment preferred
- Ability to work under pressure and meet deadlines