Deskripsi Pekerjaan
Join Astro Indonesia, a leader in Indonesia's retail and consumer products sector, as a Team Leader in Bogor. In this pivotal role, you'll drive operational excellence by leading a dynamic team to achieve performance targets while maintaining superior service standards. You'll be instrumental in fostering a collaborative environment that maximizes productivity, resolves operational challenges, and implements best practices across daily workflows. This position offers a unique opportunity to shape team culture, develop talent, and contribute directly to our retail success in West Java.
As a Team Leader, you'll serve as the cornerstone of our operational efficiency, bridging frontline execution with strategic objectives. Your leadership will ensure seamless coordination of daily activities, from inventory management to customer service protocols, while maintaining compliance with company standards. Astro Indonesia values proactive problem-solvers who can thrive in fast-paced retail environments and drive continuous improvement initiatives.
Tanggung Jawab
- Lead and mentor team members to achieve daily/weekly performance targets
- Oversee operational activities to ensure smooth workflow and efficiency
- Implement company policies and maintain service quality standards
- Conduct regular performance reviews and provide constructive feedback
- Resolve operational issues and escalate complex problems appropriately
- Coordinate with cross-functional departments for seamless operations
- Analyze team performance data and implement improvement strategies
Kualifikasi
- Minimum 2 years of team leadership experience in retail/consumer goods
- Strong communication and interpersonal skills
- Proven ability to manage performance and develop talent
- Problem-solving mindset with attention to operational details
- Proficiency in retail management systems and basic MS Office
- Ability to work flexible hours including weekends/holidays
- Relevant bachelor's degree in business or related field preferred