Deskripsi Pekerjaan
Join our dynamic team as a Team Leader / Supervisor for professional cleaning services in Jakarta Utara. We're seeking an experienced leader to oversee housekeeping operations across diverse environments including malls, apartments, offices, hotels, and manufacturing facilities. This role requires a hands-on approach to team management, quality assurance, and operational excellence.
The ideal candidate will drive service standards through staff training, scheduling optimization, and strict adherence to health and safety protocols. You'll be responsible for inventory management, client relationship maintenance, and implementing efficient cleaning procedures. This position offers growth opportunities within a reputable service provider committed to delivering exceptional cleanliness solutions to commercial and residential clients.
Tanggung Jawab
- Supervise and coordinate daily cleaning operations across assigned facilities
- Train and mentor cleaning staff on proper techniques and safety protocols
- Conduct quality inspections and ensure compliance with hygiene standards
- Manage inventory of cleaning supplies and equipment
- Develop and implement efficient cleaning schedules
- Resolve client concerns and maintain positive relationships
- Prepare performance reports and operational metrics
Kualifikasi
- Minimum 1 year experience as Team Leader/Supervisor in housekeeping
- Proven track record in Mall/Apartment/Office/Hotel/Manufacturing environments
- Strong leadership and team management abilities
- Knowledge of cleaning chemicals, equipment, and safety standards
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Physical stamina for facility inspections and hands-on tasks
- High attention to detail and commitment to quality