Deskripsi Pekerjaan
About the Role
SNS Network, a Public Listed Company, is seeking a dedicated and proactive Technical cum Warehouse Support to join our team in Kota Kinabalu, Sabah. This role offers a unique blend of IT technical support and warehouse operations, ideal for candidates who are hands-on and eager to grow in a supportive environment. As a key member of our team, you will provide first-line technical assistance to internal staff, ensure smooth operation of IT systems, and manage the lifecycle of IT assets. You will also work closely with the warehouse team to handle inventory management, equipment preparation, and logistics coordination.
At SNS Network, we are committed to employee development and offer continuous learning opportunities, competitive compensation, and a clear career path for high performers. This is a fantastic opportunity for someone who enjoys both technical troubleshooting and organizational tasks, and who wants to be part of a company that values professional growth. If you are proactive, detail-oriented, and looking to make a meaningful contribution to a fast-growing organization, we encourage you to apply.
Tanggung Jawab
- Provide first-line technical support to internal users, troubleshooting hardware, software, and network issues.
- Assist in the setup, configuration, and maintenance of IT equipment including computers, printers, and peripherals.
- Manage inventory of IT assets, including receiving, storing, and dispatching equipment from the warehouse.
- Coordinate with vendors and service providers for repairs and replacements.
- Support the warehouse team in stock-taking, organizing, and maintaining accurate records.
- Ensure all equipment is tested, labeled, and prepared for deployment.
- Document technical procedures and maintain asset management databases.
- Adhere to safety and security protocols in both IT and warehouse environments.
Kualifikasi
- Diploma or Degree in Information Technology, Computer Science, or a related field.
- At least 1-2 years of experience in technical support or IT helpdesk.
- Experience in warehouse or inventory management is an added advantage.
- Strong problem-solving skills and ability to work under minimal supervision.
- Good communication and interpersonal skills.
- Familiarity with Windows OS, Microsoft Office, and basic networking.
- Ability to lift and handle IT equipment (up to 20kg).
- Willing to work in Kota Kinabalu, Sabah.