Deskripsi Pekerjaan
Our client, a premier organization operating within the prestigious Kulim Hi-Tech Park, Kedah, is actively seeking a competent and motivated Technical Service & Support Engineer. This role is pivotal in maintaining the high standards of operational excellence that define the organization.
We are looking for candidates who possess a strong foundation in engineering principles and a genuine enthusiasm for technology. The successful candidate will be the primary point of contact for technical troubleshooting, equipment servicing, and ensuring customer satisfaction. This is a fantastic opportunity for engineers with minimal experience who are eager to build a robust career in a supportive and technologically advanced environment.
The ideal candidate will be a hands-on professional, capable of diagnosing and resolving technical issues efficiently. You will work closely with experienced engineers and cross-functional teams to implement solutions, perform preventive maintenance, and contribute to continuous improvement initiatives. We value initiative, precision, and a commitment to quality.
In return for your dedication, you will be rewarded with a competitive salary package, performance bonuses, and a clear pathway for career advancement. Our client is committed to investing in their people, providing extensive training and development opportunities to ensure you reach your full potential. If you are ready to take on a challenging and rewarding role as a Technical Service & Support Engineer in Kulim, apply now!
Tanggung Jawab
- Provide on-site and remote technical support and troubleshooting for engineering systems and equipment.
- Perform installation, configuration, testing, and maintenance of technical systems.
- Diagnose hardware and software issues, implementing effective solutions to minimize downtime.
- Conduct regular preventive maintenance checks and report on equipment status.
- Liaise with clients and internal teams to ensure service level agreements (SLAs) are met.
- Document technical procedures, issues, and resolutions for knowledge base purposes.
- Assist in the development and implementation of process improvements.
- Ensure compliance with safety regulations and company policies at all times.
Kualifikasi
- Diploma or Bachelor's Degree in Electrical, Electronic, Mechanical Engineering, or a related field.
- Minimum of 0-2 years of relevant working experience in a technical support or engineering role. Fresh graduates are encouraged to apply!
- Strong analytical and problem-solving skills with a hands-on approach.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in MS Office and basic understanding of technical software/ERP systems.
- Willing to work in Kulim Hi-Tech Park and flexible with working hours when required.
- Possess own transport and a valid driving license.