Deskripsi Pekerjaan
Are you a problem solver looking for the next step in your technical career? Join Universal (Far East) as a Technical Specialist and turn your technical skills into real impact. In this dynamic role, you will be at the forefront of innovation, supporting critical systems and driving efficiency within our engineering team. We offer a collaborative environment where you can grow with exciting challenges ahead.
As a Technical Specialist, you will serve as the technical lead for various projects, ensuring that our solutions are robust, scalable, and aligned with business goals. You will work closely with cross-functional teams to diagnose complex issues, implement technical fixes, and optimize existing processes. If you are passionate about technology and want to make a tangible difference, this is the perfect opportunity to advance your career.
Tanggung Jawab
- Provide expert technical support and troubleshooting for hardware and software systems.
- Manage and maintain the company’s IT infrastructure to ensure high availability.
- Collaborate with engineering teams to design, test, and implement new technical solutions.
- Document technical procedures, system configurations, and standard operating procedures.
- Monitor system performance and security to identify potential vulnerabilities.
- Assist in the deployment of software updates, patches, and major releases.
Kualifikasi
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Minimum of 2-3 years of experience in a technical support or specialist role.
- Strong understanding of operating systems (Windows/Linux) and networking protocols.
- Excellent problem-solving skills with the ability to troubleshoot complex issues independently.
- Strong verbal and written communication skills to bridge the gap between technical and non-technical teams.
- Relevant certifications (e.g., CompTIA A+, Network+, or CCNA) are highly preferred.