Deskripsi Pekerjaan
We are seeking a dedicated and skilled Technical Support Specialist to join the dynamic team at SAGT in Bandung. In this pivotal role, you will be responsible for ensuring the seamless operation of our critical infrastructure, specifically focusing on Automation and Alarm Systems. We are looking for a problem-solver who thrives in a technical environment and is passionate about maintaining high standards of system reliability and safety. If you have a strong background in engineering support and want to advance your career in a growing organization, we invite you to apply.
As a member of our technical team, you will act as the primary point of contact for resolving system-related issues, performing routine maintenance, and collaborating with engineering departments to optimize performance. Your expertise will help safeguard our operations and ensure our clients receive top-tier service. Join us in Bandung and become a key contributor to our technical success.
Tanggung Jawab
- Provide expert technical support and troubleshooting for industrial automation and control systems.
- Monitor, maintain, and repair alarm systems to ensure facility security and operational continuity.
- Diagnose and resolve complex hardware and software malfunctions efficiently.
- Conduct regular system inspections, performance tuning, and preventive maintenance.
- Collaborate with engineering teams to implement system upgrades and new configurations.
- Document technical procedures, incident reports, and maintenance logs accurately.
- Assist in the installation and configuration of new automation devices and sensors.
Kualifikasi
- Bachelor’s degree in Electrical Engineering, IT, or a related technical field.
- Proven experience in technical support, system maintenance, or a related role.
- Strong understanding of automation protocols (PLC, SCADA) is highly desirable.
- Experience with alarm systems, access control, or security technologies.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Strong communication skills to interact effectively with diverse teams and clients.
- Ability to work independently and manage multiple technical tasks simultaneously.