Deskripsi Pekerjaan
Join our dynamic team as a Telecommunications Account Representative in Cagayan de Oro! Work Avenue And Business Solutions Incorporated is seeking passionate individuals to provide exceptional customer service and support for our telecommunications clients. As a key member of our team, you'll be responsible for addressing customer inquiries, resolving issues, and maintaining strong relationships with our valued clients.
This is an excellent opportunity for recent high school or senior high school graduates to start a rewarding career in the telecommunications industry. We offer a competitive salary package, comprehensive training, and a supportive work environment that fosters professional growth and development.
At Work Avenue And Business Solutions Incorporated, we value our employees and provide opportunities for advancement within the company. If you're a motivated individual with excellent communication skills and a passion for helping others, we encourage you to apply for this exciting position in Cagayan de Oro.
Tanggung Jawab
- Respond to customer inquiries regarding telecommunications products and services
- Provide excellent customer service through various communication channels
- Resolve customer issues and concerns in a timely manner
- Process transactions and maintain accurate customer records
- Meet and exceed performance metrics and targets
- Stay updated on product knowledge and industry trends
- Collaborate with team members to ensure seamless service delivery
- Upsell and cross-sell products and services as appropriate
Kualifikasi
- High school or senior high school graduate (college students are welcome to apply)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer literacy and familiarity with software applications
- Ability to work in a fast-paced environment
- Customer service orientation and patience
- Willingness to work flexible hours if required
- Previous customer service experience is an advantage but not required