Deskripsi Pekerjaan
Are you a persuasive communicator with a passion for sales? ChemStationAsia is actively seeking a dynamic and results-driven Telemarketing and Sales Officer to join our growing team in Jakarta Utara. As a leader in providing innovative chemical solutions, we are looking for an enthusiastic professional who can effectively connect with our B2B clients and drive our business forward.
In this full-time role, you will be the voice of ChemStationAsia. You will be responsible for reaching out to prospective clients, understanding their unique industrial needs, and offering tailored solutions from our premium product lines. We value proactive individuals who thrive in a fast-paced environment and are motivated by achieving targets.
We offer a supportive work environment, comprehensive training, and attractive incentives for high performers. If you have a knack for building relationships over the phone and want to build a rewarding career in B2B sales, we want to hear from you. Please note that only shortlisted candidates will be notified for the next steps of the recruitment process.
Tanggung Jawab
- Conduct high-volume outbound calls to prospective and existing B2B clients to promote chemical products and solutions.
- Identify customer needs and recommend appropriate products or services to drive sales.
- Achieve and exceed daily, weekly, and monthly telemarketing and sales targets.
- Maintain accurate and up-to-date records of customer interactions, leads, and sales activities in the CRM system.
- Handle inbound customer inquiries professionally and provide exceptional customer service.
- Collaborate with the external sales team to ensure seamless lead handover and account management.
- Prepare regular sales reports and performance summaries for management review.
Kualifikasi
- Minimum Diploma (D3) degree in Business Administration, Marketing, or a related field.
- Proven experience of at least 1 year in telemarketing, telesales, or customer service, preferably in a B2B environment.
- Excellent verbal and written communication skills in both Bahasa Indonesia and English.
- Strong negotiation, persuasion, and objection-handling skills.
- Proficient in using CRM software and Microsoft Office applications (Excel, Word).
- Highly target-oriented, resilient, and able to work independently as well as part of a team.
- Pleasant phone manner and a customer-centric attitude.