Deskripsi Pekerjaan
Are you a results-oriented sales leader looking to make a significant impact? JK Berjaya Ventures Sdn Bhd is seeking an experienced Telemarketing Team Leader to head our sales operations in Kuala Lumpur. In this pivotal role, you will be responsible for managing a team of telemarketers, setting strategic goals, and ensuring high conversion rates. We are looking for someone who can motivate staff, analyze performance data, and implement effective sales strategies to drive revenue growth. If you have a minimum diploma and at least one year of experience in a leadership capacity, we want to hear from you. Join our dynamic team and help us expand our market presence in the region.
Tanggung Jawab
- Lead, train, and mentor the telemarketing team to achieve daily and monthly sales targets.
- Develop and implement effective sales strategies and call scripts to maximize customer engagement.
- Monitor team performance through call tracking and reporting tools, providing constructive feedback.
- Collaborate with the management team to forecast sales volume and adjust resources accordingly.
- Conduct regular team meetings to discuss market trends and address operational challenges.
- Ensure all communication complies with company policies and industry regulations.
Kualifikasi
- Minimum Diploma in any field.
- At least 1 year of relevant experience in telemarketing or sales.
- Proven track record of team leadership or supervisory experience.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work in a fast-paced environment and meet tight deadlines.