Deskripsi Pekerjaan
Are you a passionate tech sales professional looking for your next challenge? Optimum Infosolutions is seeking a highly motivated and results-oriented Telesales Agent to join our rapidly expanding team in Petaling Jaya, Selangor. In this pivotal role, you will be responsible for driving growth by engaging prospects, sparking insightful conversations about technology solutions, and closing sales in a dynamic, target-driven environment.
As a Telesales Agent with Optimum Infosolutions, you are the voice of our brand. Your primary focus will be to identify customer pain points, articulate the value of our cutting-edge tech products, and convert leads into loyal clients. We are looking for someone who thrives on making connections and possesses the resilience to handle objections with professionalism and poise. Your ability to adapt, learn quickly, and consistently exceed targets will set you apart.
We don't just offer a job; we offer a career path. Our comprehensive training programs ensure you are fully equipped with the product knowledge and sales techniques needed to succeed. You will be supported by a collaborative team of industry experts and leaders who are invested in your personal and professional growth. We provide a vibrant office culture, competitive compensation, and clear progression opportunities for top performers.
If you are eager to take your sales career to new heights and make a real difference in a tech-focused environment, we want to hear from you. Apply today and let's achieve great things together at Optimum Infosolutions.
Tanggung Jawab
- Conduct high-volume outbound calls to prospective clients from provided leads and databases, effectively presenting our tech products and services.
- Engage in consultative selling to understand customer requirements and offer tailored solutions that meet their business needs.
- Manage the entire sales cycle from prospecting and lead qualification to closing deals and ensuring a smooth handover to the account management team.
- Maintain accurate and detailed records of all sales activities, customer interactions, and pipeline progress in our CRM system.
- Consistently meet and exceed monthly sales targets and KPIs set by the Sales Manager.
- Provide timely and professional follow-ups on inquiries, quotations, and pending deals to maximize conversion rates.
- Collaborate with the marketing and product teams to provide feedback on customer needs and market trends, contributing to continuous improvement.
- Stay updated on product features, industry developments, and competitive landscape to effectively position our offerings.
Kualifikasi
- Minimum of 1-2 years of experience in telesales, telemarketing, or a direct sales role, preferably within the technology or IT sector.
- Strong verbal and written communication skills in English and Bahasa Malaysia; proficiency in Mandarin is an added advantage.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Excellent listening and negotiation skills with the ability to build rapport quickly over the phone.
- Highly motivated, self-disciplined, and capable of working independently in a target-driven environment.
- Comfortable using CRM software (e.g., Salesforce, HubSpot) and standard office tools (Microsoft Office Suite).
- Diploma or Bachelor's degree in Business, Marketing, Communications, or a related field is preferred but not mandatory for candidates with strong experience.
- Ability to handle rejection professionally and maintain a positive attitude.