Deskripsi Pekerjaan
Join Teleperformance, a global leader in customer experience management, as a Telesales English Speaker on our dynamic night shift team. This full-time opportunity is perfect for motivated individuals with exceptional communication skills who thrive in a fast-paced environment. You'll be at the forefront of promoting cutting-edge electronic products through outbound and inbound calls, engaging with potential customers across English-speaking markets. We offer comprehensive training, competitive commission structures, and a supportive atmosphere where your sales expertise will be rewarded. If you're passionate about technology and possess the drive to exceed targets while working collaboratively with international teams, this role is your gateway to a rewarding career in sales and customer experience.
Tanggung Jawab
- Conduct outbound sales calls to promote electronic products to English-speaking customers
- Handle inbound inquiries, provide product details, and close sales transactions
- Exceed monthly sales targets through effective upselling and cross-selling techniques
- Maintain accurate customer records and sales data in CRM systems
- Build rapport with customers to ensure satisfaction and repeat business
- Stay updated on product knowledge and sales methodologies
- Collaborate with team members to share best practices and achieve collective goals
Kualifikasi
- Fluency in English (both written and verbal communication)
- Previous experience in telesales, customer service, or sales preferred
- Strong persuasive communication and active listening skills
- Ability to work independently and manage multiple priorities
- Comfortable with night shift schedule (evening to early morning hours)
- Basic computer literacy and familiarity with CRM software
- Target-driven mindset with proven ability to meet sales quotas