Deskripsi Pekerjaan
Are you a motivated communicator looking to kickstart your career with a global industry leader? STARTEK is currently seeking a high-energy Telesales Executive to join our dynamic team in Ara Damansara. As a partner to world-renowned brands specializing in imaging, optical products, and advanced business solutions, we provide the perfect platform for you to hone your sales skills and grow professionally.
In this role, you will act as the primary point of contact for prospective customers, driving sales growth through professional consultation and effective relationship management. If you are passionate about customer service, possess excellent English communication skills, and thrive in a fast-paced environment, we want to hear from you!
We pride ourselves on an inclusive workplace culture that rewards performance and offers clear pathways for career progression. Join us today and be part of a global team that is setting the standard in customer experience and sales excellence.
Tanggung Jawab
- Proactively reach out to potential customers to introduce and sell imaging, printing, and business solution products.
- Maintain a high volume of outbound calls while ensuring quality engagement and service standards.
- Develop and nurture strong relationships with prospects to identify their specific needs and provide suitable solutions.
- Meet and exceed monthly sales targets and key performance indicators (KPIs).
- Maintain accurate and detailed records of all customer interactions in the CRM system.
- Provide insightful feedback to the management team regarding market trends and customer requirements.
- Collaborate with the sales and technical teams to ensure seamless customer onboarding and support.
Kualifikasi
- Excellent verbal and written English communication skills.
- Prior experience in telesales, telemarketing, or customer service is highly advantageous.
- Strong negotiation skills and the ability to handle objections professionally.
- A positive, resilient attitude with a high level of self-motivation and target-orientation.
- Proficiency in basic computer applications and CRM software.
- Ability to work independently and as part of a collaborative team.
- Must be based in or willing to work in Ara Damansara, Selangor.
- Fresh graduates with a passion for sales are encouraged to apply.