Deskripsi Pekerjaan
Are you a passionate sales professional looking for a dynamic role in the banking industry? Our client, a prominent local bank, is seeking a motivated Telesales Executive to join their team in the Central Region. This role offers a fantastic opportunity to work in a fun and energetic environment with a 5-day work week and uncapped earning potential.
As a Telesales Executive, you will be responsible for proactively reaching out to potential customers through outbound calls, introducing a variety of financial products such as credit cards, personal loans, and insurance plans. You will use your persuasive skills to identify customer needs, present suitable solutions, and close sales while ensuring an exceptional customer experience.
Key duties include meeting and exceeding sales targets, maintaining detailed records of interactions in the CRM, handling customer objections with professionalism, and staying up-to-date with product knowledge. You will be part of a supportive team that celebrates success and encourages continuous learning.
We are looking for someone with a confident telephone manner, strong communication skills, and a drive to succeed. Previous experience in telesales or customer service is advantageous but not mandatory as comprehensive training will be provided. If you are results-oriented and want to grow your career with a leading financial institution, apply now!
Tanggung Jawab
- Conduct outbound calls to prospective customers to promote banking products.
- Identify customer needs and recommend suitable financial solutions.
- Meet and exceed monthly sales targets and KPIs.
- Maintain accurate records of customer interactions in CRM system.
- Handle customer inquiries and objections professionally.
- Collaborate with team members to achieve collective goals.
- Stay updated on product knowledge and industry trends.
Kualifikasi
- Minimum GCE 'O' Level or equivalent.
- Prior telesales or customer service experience is an advantage.
- Excellent communication and interpersonal skills in English.
- Self-motivated with a strong desire to achieve.
- Ability to work in a fast-paced environment.
- Proficiency in basic computer applications.
- Must be comfortable with phone-based sales.