Deskripsi Pekerjaan
Are you an experienced sales leader looking to grow your career with a global technology powerhouse? Cartrack, a world-leading smart mobility SaaS company, is expanding its operations in Makati and looking for a dynamic Telesales Team Leader to drive performance and inspire our sales force.
With over 2,600,000 active subscribers across 24 countries, Cartrack is at the forefront of telematics and data-driven fleet management. We don't just sell software; we provide business-critical intelligence. As a Team Leader, you will play a pivotal role in coaching, mentoring, and leading a high-performing telesales team to exceed revenue targets while maintaining our high standards of service excellence.
We prioritize work-life balance and operational efficiency, offering a fixed dayshift schedule with weekends off. If you are a natural leader with a proven track record in outbound sales and a passion for technology, we want to hear from you.
Tanggung Jawab
- Lead, coach, and mentor a team of telesales representatives to achieve and exceed monthly sales targets.
- Monitor daily call metrics and performance KPIs, providing constructive feedback to improve conversion rates.
- Conduct regular sales training sessions, role-plays, and product updates to ensure team expertise.
- Manage team attendance, performance reviews, and operational documentation.
- Develop and implement innovative sales strategies to optimize lead conversion and market penetration.
- Collaborate with department heads to streamline sales processes and resolve escalated customer concerns.
- Maintain a positive, competitive, and high-energy team environment conducive to professional growth.
Kualifikasi
- Proven experience as a Team Leader or Supervisor in a high-volume telesales or BPO environment.
- Strong background in B2B or SaaS sales (Telematics or Fleet Management experience is a significant advantage).
- Exceptional leadership, conflict resolution, and motivational skills.
- Excellent communication and presentation skills in English.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office suite.
- Ability to thrive in a fast-paced, target-driven work culture.
- Bachelor's degree in Business, Management, or a related field is preferred.