Deskripsi Pekerjaan
Are you a people person looking for an immediate start in a vibrant environment? People Profilers is currently seeking a highly motivated and professional Temp Customer Service Associate to join our team at the prestigious Orchid Country Club in Yishun.
In this role, you will be the first point of contact for our guests, providing exceptional service and administrative support. We are looking for individuals who are reliable, articulate, and passionate about delivering high-quality customer experiences. This 6-month contract offers a fantastic opportunity to gain valuable experience in a reputable establishment, with the potential for renewal based on performance.
If you possess a friendly disposition and a can-do attitude, we invite you to apply today. Join a dynamic team where your contribution is valued and you can help us maintain the high standards our members expect.
Tanggung Jawab
- Serve as the primary point of contact for members and guests, providing professional assistance via phone and in-person.
- Manage front-desk operations, including check-ins, reservations, and general inquiries.
- Handle administrative tasks efficiently to ensure smooth daily operations at the facility.
- Address and resolve customer queries or complaints with patience and professionalism.
- Maintain accurate records and update customer information in the database system.
- Collaborate with internal departments to facilitate seamless event coordination and service delivery.
- Maintain a tidy and welcoming reception area at all times.
Kualifikasi
- Minimum GCE 'N' or 'O' Level certification or equivalent.
- Previous experience in customer service, retail, or hospitality is highly preferred.
- Excellent verbal and written communication skills in English.
- Proficient in basic computer applications, including Microsoft Office.
- Able to commit to a 5-day work week as scheduled.
- Strong problem-solving skills and the ability to work well under pressure.
- Friendly, approachable, and a strong team player.
- Available for an immediate start and able to commit to the 6-month contract duration.