Deskripsi Pekerjaan
Join Jakarta Land Management as a Tenant Service Officer (Receptionist) and become the welcoming face of our prestigious property. This pivotal role combines exceptional customer service with operational excellence, ensuring seamless interactions between tenants, visitors, and building management. You'll be the first point of contact, representing our commitment to professionalism and hospitality in Jakarta's dynamic business environment. The position offers an opportunity to develop versatile administrative skills while contributing to a positive tenant experience in a high-profile commercial setting.
As the cornerstone of our tenant services, you'll maintain a polished front desk presence, manage communications efficiently, and resolve inquiries with precision. This role is ideal for detail-oriented professionals who thrive in fast-paced settings and value creating positive first impressions. If you're passionate about service excellence and seek a career in property management with growth opportunities, we encourage you to apply.
Tanggung Jawab
- Manage all incoming/outgoing telephone communications with professionalism and efficiency
- Receive, greet, and assist building visitors and guests promptly
- Coordinate tenant inquiries and direct them to appropriate departments
- Maintain accurate visitor logs, deliveries, and correspondence records
- Oversee front desk operations including mail management and office supplies
- Support building events and meetings with logistical arrangements
- Collaborate with security and maintenance teams for facility coordination
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 1 year experience in reception or customer service role
- Fluency in Bahasa Indonesia and English (written/spoken)
- Proficiency in MS Office Suite and office equipment
- Exceptional interpersonal and communication skills
- Strong organizational and multitasking abilities
- Professional appearance and courteous demeanor
- Ability to work flexible hours including weekends if required